Frequently asked questions
What does TAILS stand for?
Team for Animals In Lantau South
Who runs TAILS?
What are your principles?
Where is TAILS located?
We are based in South Lantau and primarily focus on animals in need on Lantau Island. However, we may accept animals from other places in Hong Kong if we have space and resources available.
What animals do you rehome?
We focus on dogs and cats. The number varies on a regular basis but we currently accept up to a maximum of 30 animals, given our limited resources. If you would like to help us help more animals, we are always looking to extend our foster and adopter network. Please fill in a foster or adoption form. If you cannot look after one of our animals at this time, please consider helping us out with some financial support by making a donation.
Where are your dogs and cats? Can I visit them?
Who can adopt?
Anyone who is 21 and over, provided they are able to provide a safe, stable home, with a lot of attention and love for the animal. When you adopt an animal, you are making a commitment to give them a home for the rest of their life. If you are willing to do this and can ensure that the animal is not left on its own for long periods of time on a regular basis, get in touch.
What is the adoption process?
Do you rehome animals to homes with children?
Yes - Our TAILS Rehoming Team will review your questionnaire and make suggestions based on the information you have provided. We will also ensure that any children in your family are aware of the correct way to approach and handle the animal so both humans and animals are comfortable
My child needs to take more responsibility. Will adopting an animal help teach them this?
If there is a lot of interest in one animal, how to do you decide what the best match is?
What is fostering?
Fostering is when a family commits to taking an animal into their home for a minimum of two weeks with the intent of helping the animal to become familiar and secure in a home environment. As we do not have our own kennel premises, fostering makes the smooth operation of TAILS possible and allows us to help more animals.
Who can foster?
Can I fill out the Adoption Questionnaire online?
Yes - Please fill in a form here.
I have filled in an adoption form. Why has no one contacted me yet?
Please be patient – we are all volunteers who have full time jobs. It may be that we are a bit behind at the moment or it may be that we have no suitable animals for you at this time. If you have not heard from us in 5 working days, please drop us an email and we will get back to you quickly.
Can you provide a full history of the animal I am interested in?
We will do our best to provide the full history of an animal to their adopter but in many cases, we may only have a partial or limited history. We will disclose all information that we know about the animal, especially if it is relevant to your particular circumstance.
Can I be turned down for adoption?
What if I don’t want to get my pet neutered?
Unfortunately, we will not be able to rehome an animal with you. We require all of our animals to be de-sexed when the animal comes of age. De-sexing has several health and behavioural advantages for cats and dogs, and importantly, reduces the number of unwanted kittens and puppies. This reduces suffering. We would rather have our animals de-sexed than see tens of thousands of unwanted puppies/kittens abandoned, tortured, injured or euthanized every year. For more information on the benefits of de-sexing, please click here.
How much does it cost to adopt an animal from TAILS?
The adoption fee seems expensive…why?
Our Adoption Fee allows us to provide for the wellbeing of the animal and includes the various vaccinations, medications and consultations required for the animal. We are mindful of keeping our Adoption Fee as low as possible and it is currently mid-range when compared to other animal welfare groups in Hong Kong. Thanks to the support of the SPCA we are able to offer an Adoption Fee that is lower than the cost these services would normally be if arranged privately.
I already have a dog/cat…can I still adopt another animal?
Yes - The TAILS Rehoming Team will work with you to choose an animal that will fit in with your existing pet. We strongly recommend a trial adoption in cases like this so you can ensure your resident pet will accept the newcomer. Please fill out our online adoption questionnaire here and our adoption coordinator will be in touch!
Can I reserve an animal over the phone/online?
No - If you have filled in the Adoption Questionnaire, you can speak with us directly about your interest in a specific animal. We will do our best to arrange a chance for you to meet. However, if there is a lot of interest in a specific animal, we cannot hold it indefinitely for you. Ultimately, the animal will be placed in the most suitable home.
Can I request a specific breed?
You can, but please be aware that there are no guarantees that we will get the specific breed you want. We do not breed animals or source breeds on request. The majority of our animals will be mixed breeds.
I’ve just adopted a dog and it isn’t settling– is this normal?
Making sure they have a safe place to retreat to where no one will bother them
Being patient if they have accidents in the house at first - many dogs can’t control the urge to go to the bathroom when they’re scared or unsure.
Rewarding good behaviour with treats and kind words
Being aware that some dogs will adjust faster than others and different dogs will show different behaviours
A puppy will be more likely to chew things if left unsupervised than an older dog
An older dog may already have habits you will need to understand
Don’t let your new dog off lead until you are confident it will come back to you when called
When are your adoption days?
Our adoption days are usually Saturdays, 3-6pm, in front of China Bear, Mui Wo. However, we may have other fun events at which you can meet our puppies. Like and follow our FaceBook & Instagram for the most updated details.
What help do you provide new adopters?
We are happy to talk through any concerns you may have while you and your new family member are settling in. We can help you understand the behaviours you may encounter from different animals and what’s normal. For example, many adopters choose a puppy as their first ever dog, but are surprised when it nips at their fingers or ankles and mistake the behaviour as aggression instead of standard puppy behaviour. We will do our best to explain what we can and offer training tips or suggestions as needed.
I want to surrender my animal. What is the procedure?
Please contact us directly and let us know the reason why you are surrendering your animal. We will need its full history, including medical and will need to know when you wish to surrender. We will ask you to fill in a surrender form and pay a surrender fee of $1500.
What if it doesn’t work out?
Where does the money I donate go?
TAILS has been established to promote the proper treatment and caring of animals. A key activity that TAILS undertakes is the rescue and care of animals in need. It also helps facilitate the adoption of animals to loving homes. As a volunteer-run organization, all donations received – 100% of the funds – go directly to the needs of the animals in line with the above objectives.
What can I do if I see an animal in need?
Get as much information as you can about the animal – location, size, problem, temperament, who is around, even photos if possible. Then let us know and we will do what we can to help.
I contacted you about an animal in need previously but nothing happened…why?
In some cases, it may seem that we have not responded to your notification, but in reality, we do a lot of work behind the scenes. We are aware that not everyone may react well to the police appearing at their door questioning their treatment of an animal so we work closely with the community in Lantau to educate people about the correct way to treat animals. We have a wonderful network of supporters who are invaluable in helping us when there are animals in need within our community. We take all cases of animal neglect, cruelty and mistreatment seriously and will follow up with each notification, even if it appears nothing is happening.